jevcal 只留下測過信心值門檻以上的 Jev 答案
分類- 結果
- 留下 lock 檔門檻以上的答案，其餘維持未決或送給後備
問 Jev 每個有標籤的 Choice、Noul 或 Score，只有信心值達到編好的門檻才留下答案。
問題
Primitive
Noul
Evaluate how true something is
- Name
- is_urgent
- 指示
- Does this ticket need a response today?
- 準則
- true
The customer states a deadline, an outage, or ongoing business impact.
- false
No time pressure is expressed, or the customer says it can wait.
- true
Primitive
Choice
Ask a multiple choice question
- Name
- department
- 指示
- Which team should handle this ticket?
- 準則
- billing
Charges, invoices, refunds, payouts, receipts.
- technical
Bugs, errors, outages, integrations, login problems.
- sales
Pricing, plan changes, demos, procurement questions.
- billing
Primitive
Score
Set up a rubric to grade with
- Name
- frustration
- 指示
- How frustrated is the customer?
- 準則
- 0
Calm or friendly
- 1
Frustrated or impatient
- 2
Very angry or threatening to leave
- 0