jevcal은 잰 신뢰도 문턱을 넘긴 Jev 답만 남깁니다
분류- 결과
- 잠금 파일 문턱 이상의 답을 남기고, 나머지는 미결이거나 폴백으로 보냅니다
라벨이 있는 각 Choice, Noul, Score를 Jev에 묻고, 신뢰도가 엮은 문턱을 충족할 때만 답을 남깁니다.
질문
Primitive
Noul
Evaluate how true something is
- Name
- is_urgent
- 지시
- Does this ticket need a response today?
- 기준
- true
The customer states a deadline, an outage, or ongoing business impact.
- false
No time pressure is expressed, or the customer says it can wait.
- true
Primitive
Choice
Ask a multiple choice question
- Name
- department
- 지시
- Which team should handle this ticket?
- 기준
- billing
Charges, invoices, refunds, payouts, receipts.
- technical
Bugs, errors, outages, integrations, login problems.
- sales
Pricing, plan changes, demos, procurement questions.
- billing
Primitive
Score
Set up a rubric to grade with
- Name
- frustration
- 지시
- How frustrated is the customer?
- 기준
- 0
Calm or friendly
- 1
Frustrated or impatient
- 2
Very angry or threatening to leave
- 0