1. Classify/
  2. Directory/
  3. Classification/
  4. Label support tickets by queue

Label support tickets by queue

Assign each incoming support ticket to one of billing, outage, or how-to after reading the subject and first message.

Classification

Jev confidence 1.00

Assign each incoming support ticket to one of billing, outage, or how-to after reading the subject and first message.

Pipeline

  1. Send the job to Jev as one Choice
  2. Store the winning directory pattern

Builder: Community. Stack: jev.