jevcal keeps Jev answers only above a measured confidence threshold
Classification- Result
- Keeps answers at or above the lock-file threshold and leaves the rest unresolved or sends them to a fallback
Ask Jev each labelled Choice, Noul, or Score, then keep the answer only when its confidence meets the compiled threshold.
Questions
Primitive
Noul
Evaluate how true something is
- Name
- is_urgent
- Instructions
- Does this ticket need a response today?
- Criteria
- true
The customer states a deadline, an outage, or ongoing business impact.
- false
No time pressure is expressed, or the customer says it can wait.
- true
Primitive
Choice
Ask a multiple choice question
- Name
- department
- Instructions
- Which team should handle this ticket?
- Criteria
- billing
Charges, invoices, refunds, payouts, receipts.
- technical
Bugs, errors, outages, integrations, login problems.
- sales
Pricing, plan changes, demos, procurement questions.
- billing
Primitive
Score
Set up a rubric to grade with
- Name
- frustration
- Instructions
- How frustrated is the customer?
- Criteria
- 0
Calm or friendly
- 1
Frustrated or impatient
- 2
Very angry or threatening to leave
- 0